Relais Manzoni
Rome
Beoordelingen
Very disappointing stay. The staff was rude and unwelcoming throughout—especially the girl at reception, who would sometimes even raise her voice at us, which was completely unprofessional. We arrived at 9am knowing check-in was at 3pm, but while waiting in the lobby we were made to feel uncomfortable and unwelcome. Breakfast was very basic, and staff would stare at guests while taking food, which felt awkward. Rooms were also extremely small. Overall, not a pleasant experience and I wouldn’t recommend staying here.
The location is very nice, close to the shops and meteo stations. The rooms (for me) smaller then l expected but acceptable according to the price. The only bad thing was lack of housekeeping on sundays.
